You can browse products, add them to your cart, and proceed to checkout. Simply follow the prompts to enter your shipping and payment information to complete the order.
Can I cancel or modify my order after placing it?
Orders can only be canceled or modified before they are shipped. Please contact our support team as soon as possible to request changes.
How do I track my order status?
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track it from your account dashboard under "My Orders."
What if I receive the wrong or damaged item?
We’re sorry for the inconvenience! Please initiate a return request through your account or contact our support team within 48 hours of delivery.
Do I need to create an account to place an order?
No, you can check out as a guest. However, creating an account allows you to track orders, save addresses, and access exclusive offers.
Can I save items to buy later?
Yes, you can add products to your Wishlist. You’ll need an account to use this feature.
How do I apply a discount code or coupon?
At checkout, enter your coupon code in the “Apply Coupon” field. The discount will be reflected immediately if the code is valid.
What is the estimated delivery time for my order?
Delivery usually takes 3–7 business days, depending on your location and the shipping method chosen.
Do you offer same-day or next-day delivery?
Yes, express delivery options are available in select cities. Check availability at checkout.
What happens if my order is delayed?
We’ll notify you via email or SMS in case of delays. You can also reach out to customer support for updated status.
How do I return or exchange an item?
You can initiate a return request through your account or contact our support team within 30 days of delivery. Please refer to our return policy for more details.
